Auto window malfunction
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2009-2014 Cadillac CTS-V General Discussion Discussion, Auto window malfunction in Cadillac CTS-V Series Forum - 2009-2014; My front passenger window just started misbehaving. It will go up and down, but not automatically. I have reset it ...
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    RGaret's Avatar
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    Auto window malfunction

    My front passenger window just started misbehaving. It will go up and down, but not automatically. I have reset it and it seems to work OK after the procedure, but a day or two later and the problem comes back. Any thoughts on what this could be? Going to the dealer anyway next week but I just thought I would ask.

    Thanks

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    Trapspeed's Avatar
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    Maybe a bad module or something simple. Computers and their components are wonderful.

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    FLTRI's Avatar
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    Re: Auto window malfunction

    There's a programing feature for them in them in the manual. Maybe that's what you did when you reset it? Mine quit working once, I did the programing deal and it's worked perfect since...

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    Xaqtly's Avatar
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    Re: Auto window malfunction

    It could also be a bad regulator, my front passenger side regulator went too. Replaced under warranty, perfect since then.

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    sybersport is offline Cadillac Owners Fanatic
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    Re: Auto window malfunction

    I had the same problem on my passenger side window... of course it got stuck all the way down, rather than up! They replaced the regulator and it has been fine ever since.

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    Quote Originally Posted by sybersport
    I had the same problem on my passenger side window... of course it got stuck all the way down, rather than up! They replaced the regulator and it has been fine ever since.
    I hope it isn't the regulator. That's a big job. It does work perfectly fine other than not auto up or down. Hoping it's something electronic.

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    Re: Auto window malfunction

    Quote Originally Posted by RGaret View Post
    I hope it isn't the regulator. That's a big job. It does work perfectly fine other than not auto up or down. Hoping it's something electronic.
    Hello RGaret,

    I am sorry you are experiencing a window malfunction. Please update us after your dealership visit. I want to make sure your vehicle is fixed and working appropriately. If you have additional questions or concerns, please let us know!

    Sincerely,

    Laura M.
    Cadillac Customer Service

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    Darnell is offline Cadillac Owners Fanatic
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    Re: Auto window malfunction

    Have you tried to reset the windows?

    All the way up and then without pause hold the switches for 5 seconds. Then all the way down and hold the switches for 5 seconds.

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    Quote Originally Posted by Darnell
    Have you tried to reset the windows?

    All the way up and then without pause hold the switches for 5 seconds. Then all the way down and hold the switches for 5 seconds.
    Yep. Tried that procedure. It works...but after a few hours, the problem returns. Intermittent failure. I only hope it is still broken when I get it to the dealer.

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    Brought the car to the dealer yesterday. Of course the windows were working fine. Service rep told me if it happens again to just drop by without an appointment so they can see it.

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    This happened again last night. Does anyone have a shop manual who could tell me which part controls this function? My BMW had a similar issue and it took months to fix and 4 dealer visits.

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    Re: Auto window malfunction

    Quote Originally Posted by RGaret View Post
    This happened again last night. Does anyone have a shop manual who could tell me which part controls this function? My BMW had a similar issue and it took months to fix and 4 dealer visits.
    Hello RGaret,

    Are you taking your vehicle to the dealership again? I understand how this issue can be frustrating, especially when it does not happen once at the dealership.

    Sincerely,

    Laura M.
    Cadillac Customer Service

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    The dealer told me to stop by without an appointment the next time this occurs. That's what I will do. As of this morning it is working fine again.

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    Update:

    Window malfunctioned again last night. Brought it to dealer this morning without an appointment. Took one look at it and immediately ordered new window motor. No questions asked. So far Sarant Cadillac is doing right by me.

  16. #15
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    Re: Auto window malfunction

    Good deal. My dealer replaced mine no questions asked too. It's been 100% since then.

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