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2009-2014 Cadillac CTS-V General Discussion Discussion, Gift from Cadillac? in Cadillac CTS-V Series Forum - 2009-2014; I got the thank you note and TWO copies of the hardcover book. Perhaps they expect V buyers to have ...
  1. #16
    Gman1023 is offline Cadillac Owners Fanatic
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    Re: Gift from Cadillac?

    I got the thank you note and TWO copies of the hardcover book. Perhaps they expect V buyers to have multiple coffee tables?

    I think the gift basket etc comes from the dealer more than from Cadillac. It all depends on the dealer.

  2. #17
    vfaninva is offline Cadillac Owners Enthusiast
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    Re: Gift from Cadillac?

    Quote Originally Posted by dennych View Post
    While we're at it. Can I get a damn keychain or something ? Or maybe a hat?
    Oh yeah, and my salesman gave me a real nice hat and V logo insulated coffee cup!

  3. #18
    KellyE's Avatar
    KellyE is offline Cadillac Owners Member
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    Re: Gift from Cadillac?

    I got this...
    Attached Images

  4. #19
    Jinx is offline Cadillac Owners Connoisseur
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    Re: Gift from Cadillac?

    Sounds like some dealers are better than others.
    Or maybe some of us paid too much?

    ----------

    Quote Originally Posted by KellyE View Post
    I got this...
    That looks like more fun than a book. And a little like a romance kit... which might hit a little too close to home for some.

  5. #20
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Gift from Cadillac?

    Quote Originally Posted by Snotty Boom Body View Post
    WTF I didn't get squat

    Book would of been nice, where's Laura I need her to get on top of this injustice right away

    SBB
    .
    Hello SBB,

    I am here to help! How about you send me a private message so we can further discuss this situation.

    Sincerely,

    Laura M.
    Cadillac Customer Care

  6. #21
    Zhariak is offline Cadillac Owners Enthusiast
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    Re: Gift from Cadillac?

    My sales guy hooked me up with a bunch of stuff in the parts store (key chains, plate frames, etc...), but I didn't get anything from Cadillac.

    I've purchased brand new 08 Escalade, 12 V, and 13 V and never received anything from Cadillac

  7. #22
    mr weather is offline Cadillac Owners Member
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    Re: Gift from Cadillac?

    It may be a Canadian thing. Americans know how to provide great customer service. Us? Not so much.

    Over the past decade I've purchased three new cars from three different GM dealerships and not one came with any kind of thank you or welcome gift.

  8. #23
    vfaninva is offline Cadillac Owners Enthusiast
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    "Jinx;10790266"]Sounds like some dealers are better than others.
    Or maybe some of us paid too much?



    I don't know about others but I payed about $7,500 below sticker

  9. #24
    Red VCoupe is offline Cadillac Owners Member
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    Re: Gift from Cadillac?

    I didn't get anything either and not even an owner's manual. When they prepped the car, I expected them to have put it in the glove box since it was not there on the test drive. They are mailing it to me.

  10. #25
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Gift from Cadillac?

    Hello Everyone!

    I apologize that some of you received gifts and that some of you did not from the dealerships. I do see that the general consensus is positive towards receiving gifts. Our dealerships are independently owned and operated so it is their discretion if they would like to provide gifts to their customers or not. What I will do, is document this thread and forward it to the correct group within my organization to see if it is something that we could standardize in our dealerships. Thank you all very much for your feedback!

    Gregory W.
    Cadillac Customer Care

  11. #26
    KellyE's Avatar
    KellyE is offline Cadillac Owners Member
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    Re: Gift from Cadillac?

    Quote Originally Posted by Jinx View Post
    Sounds like some dealers are better than others.
    Or maybe some of us paid too much?

    ----------



    That looks like more fun than a book. And a little like a romance kit... which might hit a little too close to home for some.
    I paid 64k for a 2012 with Ricaros, it had only 8 miles on it.
    I brought my own money, not financed there..
    It contained a towel, map of the constellation.. not much romance there... Any other ideas...?

  12. #27
    desmar's Avatar
    desmar is offline Cadillac Owners Member
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    I purchased many GM vehicles over the years. Last one a new ATS.Not once have I gotten nothing not even a $1.00 thank you card.
    I purchased in 04 a new Acura tl & got yearly magazine subscription, Honda & formula 1 stuff, a hang written than you card from the dealer owner & honda Canada president. Not to mention everybody new my mane when I walked into the Acura dealer.
    The GM dealer I've been using since 86 & I'm just another idiot that keeps coming back!!.

  13. #28
    TKDalumni is offline Cadillac Owners Member
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    Re: Gift from Cadillac?

    I didn't get chit...called GM and they said it's on a per dealer basis..guess Symes doesn't like me much.

  14. #29
    Big Jay is offline Cadillac Owners Member
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    Re: Gift from Cadillac?

    I got nothing.

  15. #30
    CavemanB52's Avatar
    CavemanB52 is offline Cadillac Owners Enthusiast
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    The car is the gift. What do you want that cheap crap for anyway.

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