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2009-2014 Cadillac CTS-V General Discussion Discussion, sheer disappointment in Cadillac CTS-V Series Forum - 2009-2014; ...
  1. #31
    SoCal_V is offline Cadillac Owners Fanatic
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    Re: sheer disappointment


  2. #32
    GM-4-LIFE's Avatar
    GM-4-LIFE is offline Cadillac Owners Connoisseur
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    Re: sheer disappointment

    Quote Originally Posted by jrcmlc View Post
    "And in a V you need to top it off on a regular basis. It’s just life with a V"

    This is complete Bullshit. End.
    I agree 100%!! I drive the shit out of my V, I never check the oil level, I never get a low oil message or low oil pressure. I have over 13K miles on my V and have changed the oil twice. Who the hell has to top off the oil in their new car regularly? I mean, COME ON! Such B.S.

  3. #33
    jrcmlc is offline Cadillac Owners Fanatic
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    Re: sheer disappointment

    Reminds me why so many of us absolutely DESPISE car dealers and service managers and their departments. SOOO much BS, so little time.

    Joe

  4. #34
    smackdownCTSV's Avatar
    smackdownCTSV is offline Cadillac Owners Connoisseur
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    Re: sheer disappointment

    Typical dealer BS. Find a competent dealer.

  5. #35
    jessrayo is offline Cadillac Owners Member
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    Re: sheer disappointment

    I bought my V used and for some reason most of the service history was not reported on the car fax. I later found out that the car had a supercharger replacement within the first year of ownership. I had the car at 2 separate dealerships, the dealership that sold it to me and a local one and was still getting a little problem fixed here and there but it never did run right. I finally brought the car to a first rate mechanic (Andy Mages of ADM Performance in Dallas) he was able to properly diagnose the problem, reassemble it and allow me to return it for factory warranty work. Once I was able to tell the dealership what the problem was the car finally got fixed.

    Mr. Renik and the rest of the dealership owners, you need to be willing to pay and dedicate some better mechanics to working on these cars. I used to drive Jaguar and I can readily admit that the quality of mechanic the Jag dealer had on my car was vastly superior to what is happening at the Cadillac dealerships I have used. I have had the dealership give me the car keys of a "completed repair" with no coolant in the supercharger system and I have popped the hood and found the Shrouds not in place. When I mentioned it the mechanic went and got them off his bench. Cadillac is making a great car but you have got to bring the rest of the team up to spec if you want to compete with the other premium brands.

    I'm sorry to hear that these kind of problems are out there.

  6. #36
    MSOsr's Avatar
    MSOsr is offline Cadillac Owners Enthusiast
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    Re: sheer disappointment

    I've bought a used V1 and used V2. As a supporting member here, I was able to provide the VIN number of my desired car on this site and get a full service history of both cars. I could then discuss with some of the service people who post on here what the histories showed and what potential problems these particular cars might have.

    You might want to spend the $50/year and get the benefits of supporting this site.

    Mike

  7. #37
    js615 is offline Cadillac Owners Fanatic
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    Re: sheer disappointment

    Man this whole thread makes me appreciate Superior Cadillac in KC even more than I already do. Stuff like this thread is just ugly - no one wins. Bummer.
    Moneypenny and Moneypenny like this.

  8. #38
    choigilligan is offline Cadillac Owners Fanatic
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    Re: sheer disappointment

    I before E except after C, unless it's neighbor or weigh.

  9. #39
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: sheer disappointment

    http://en.wikipedia.org/wiki/I_before_E_except_after_C

    "I before E, except after C, or when sounded as A, as in neighbour or weigh,"

    ie in believe, fierce, collie, die, friend, achieve
    ei after c in deceive, ceiling, receipt, ceilidh
    ei sounds like an 'A' as in vein,
    thebigjimsho and thebigjimsho like this.
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
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    ~~ Family owned and operated in Wilmington, NC since 1946 ~~
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    phone: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  10. #40
    toddsterv is offline Cadillac Owners Member
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    Thread Starter

    Re: sheer disappointment

    I just wanted to post a quick note after my "sheer disappointment" thread.
    the problems that i expressed in my original post were not a "Cadillac" problem, they were a dealer problem. I have to say that the response from the corporate office was not only immediate, but constructive and very satisfying. I would like to thank ALL that were involved (you know who you are) and express my deep appreciation for your attentiveness and conclusions. It was nice and refreshing to know that you truly do value your customers and their concerns............Again, thank you so very much!!

  11. #41
    GM-4-LIFE's Avatar
    GM-4-LIFE is offline Cadillac Owners Connoisseur
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    Re: sheer disappointment

    Todd,

    What is Cadillac going to do for you? We want details!

  12. #42
    Pphilthy's Avatar
    Pphilthy is offline Cadillac Owners Fanatic
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    V's just burn oil - lol. Dealer fail...
    BigJoeD and BigJoeD like this.

  13. #43
    Kluch is offline Cadillac Owners Fanatic
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    Re: sheer disappointment

    I don't care what the OP allegedly did to his car. This is an example of piss poor customer service. Thank God I live within driving distance of Lindsay.
    rjoffe and rjoffe like this.

  14. #44
    toddsterv is offline Cadillac Owners Member
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    Thread Starter

    Re: sheer disappointment

    they are going to repair all the faulty work done by rennick........under warranty ........ the biggest being the motor mount.........but more importantly, they took the time and energy to go through the car and let me know what else needs to be done...........they were also not aware of the fact that i took delivery of the car with said performance parts installed by the dealer......apparently a big no, no........ bottom line, i got treated like a valuable customer, thats all that i wanted in the first place.

  15. #45
    GM-4-LIFE's Avatar
    GM-4-LIFE is offline Cadillac Owners Connoisseur
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    Re: sheer disappointment

    When you say: "they", who do you mean? Which dealer went through the car and was there a Cadillac regional rep present for the inspection?

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