Hey All,
Now that this issue is resolved I thought I would share with you. When I bought my car there was some tree sap on the paint, and some water marks. The dealer promised to take care of the paint and I agreed as part of the purchase, in writing. Well, their body shop wet sanded the car and gave it back to me in terrible shape. In sunlight or at night it looked like a spider had spun a web across the entire car. I returned six times, and six times they couldn't fix it, glazed it, and within a week the problem returned.
Well, after arguing an hour and a half with the owner of the dealer, who said he wanted the first car payment he made (without my knowledge or agreement), before he would do anything else, I decided to go elsewhere. Like I am going to pay them for damaging my car! Anyway, I took the car to a detailing shop and they did a beautiful job. They removed all the scratches, showed me where some of the marks remained from where they did a poor wet sanding job a the dealer, and made it look new again.
I have to say, this is the worst dealership experience of my life. I have never met such a crooked bunch of guys. From the interest rate to failing to tell me they made a payment (I am sure they were forced to as they screwed up the interest rate and did not have a contract from me), they really were unethical. After that, the paint issue only confirmed it. BUT, the silver lining is I finally got the paint fixed (and will of course deduct all associated costs from what I may or may not owe them).
Never again will a dealer detail my 50k + car . . . lesson learned.
