Navigation Console Issues

rickymedia · #1 (**permalink**) 12-15-07, 11:23 PM

New 2008 CTS owner... just curious if anyone else has experienced this problem. Within the first three weeks of ownership, the entire navigation, radio, OnStar, heat/air all went out. No power at all. The dealer attempted to fix it twice, but it only worked for a matter of hours. They are now ordering a new system, but I'm still a but peeved that it has been an issue at all. I've been told that this is a "unique" issues, but just curious if anyone has heard of or experienced a similar problem.

Ron Price · #2 (**permalink**) 12-16-07, 02:12 AM

I've only had my CTS for two months but no problem. Good luck on getting yours fixed/replaced.

Hildy · #3 (**permalink**) 12-16-07, 11:11 AM

I'm sorry to hear that...I think it's a fluke.

LFG · #4 (**permalink**) 12-16-07, 11:13 AM

2 months with no problems.

Jschmank · #5 (**permalink**) 12-16-07, 11:55 AM

not seen anything so far in mine over the last two months

gmbe07 · #6 (**permalink**) 12-16-07, 02:10 PM

I've had mine since September with no problems.

urbanski · #7 (**permalink**) 12-16-07, 02:20 PM

not heard of that. maybe a short or something

Cadillacboy · #8 (**permalink**) 12-16-07, 04:12 PM

I think you should contact your dealer about your navi problems .

ewill3rd · #9 (**permalink**) 12-16-07, 06:13 PM

I think I have heard of two possible issues.
I know some of them got built with the incorrect female terminal for the control board connections. There is a bulletin on that for your dealer to check. This could cause intermittent issues like you are seeing.
The second issue is related to the connection coming into the faceplate. I have heard there could be wire rubbing issues and possible wire damage behind the faceplate. The dealer should be able to check these things out by looking at service bulletins.

thebigjimsho · #10 (**permalink**) 12-16-07, 06:28 PM

So you're telling us you couldn't get the navigation OR the radio station listed at the same time?

rickymedia · #11 (**permalink**) 12-17-07, 08:58 PM

Thanks for the comments. I heard back from the dealer today. The issue seems to be simply a faulty console unit. In short, they are replacing the entire navigation, radio, air/heat electrical unit. Unfortunately, it will take them a day to get the part and a day to install. I've already been with my car for five days, and in all it will be a full week before I get it back repaired. Hopefully this is a one time thing. But, I am glad to know that others aren't experiencing the same issue.

ByeBye Lexus · #12 (**permalink**) 12-17-07, 09:45 PM

not here... yet...

ewill3rd · #13 (**permalink**) 12-18-07, 09:37 AM

There are 3 major components to this system. The screen, the radio, and the control panel.
They are all serviced separately. My guess is they are replacing the control panel.
I certainly hope that fixes your problem.

fast400@me.com · #14 (**permalink**) 03-18-09, 05:51 PM

rickymedia....any updates?