(I tried searching for a solution in this forum already, but I just come up with wrong hits...)

My question is this: What is the solution to very low volume prompts when using a Blackberry smart phone with the handsfree system in the `11 CTS Coupe (with NAV and BOSE, HD).

To be clear, once connected, the phone conversation volume is fine, its just during the blackberry smart phone prompts that are extremely low volume (like "say a command"), meanwhile the same phone has correct volume levels on our Dodge Uconnect system.

When I first synced the phone to the coupe, a couple of years back, it didn't have this problem. I've tried to delete the phone and reestablish a link, but volume issue persisted.

Any links, tips is appreciated.

Thanks
-mw