Door latch not working on my CTS
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2008-2013 Cadillac CTS General Discussion Discussion, Door latch not working on my CTS in Cadillac CTS Second Generation Forum - 2008-2013; I just bought a 2010 CTS base sedan has 37,00 miles. Today the door was not wanting to latch when ...
  1. #1
    glockky is offline Cadillac Owners Member
    Automobile(s): 2010 CTS
    Join Date
    Jul 2013
    Age
    29
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    Door latch not working on my CTS

    I just bought a 2010 CTS base sedan has 37,00 miles. Today the door was not wanting to latch when it was shut. You would have to pull on the handle on the inside several times then you could get the door to latch. Is this a common problem? I have had this car for a week and I am already starting to get worried about it. I have to take it next week to get new brakes the brake dust I am getting is horrible. If someone has a simple fix for the door it would be much appreciated thanks

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  3. #2
    coolbrezze72 is offline Cadillac Owners Member
    Automobile(s): 2008 White Diamond CTS
    Join Date
    May 2012
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    Re: Door latch not working on my CTS

    Hi, glockky. I've seen a video on you tube of a guy replacing the door handle sensor. You should check it out, I think I typed how to remove the door panel for a Cadillac CTS. Hope that helps.

  4. #3
    glockky is offline Cadillac Owners Member
    Automobile(s): 2010 CTS
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    Re: Door latch not working on my CTS

    So its not linkage that actually opens the door? The handle is hitting and actuator that opens the door?

  5. #4
    coolbrezze72 is offline Cadillac Owners Member
    Automobile(s): 2008 White Diamond CTS
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    Re: Door latch not working on my CTS

    I'm not really sure. I would watch the video.

  6. #5
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    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: Door latch not working on my CTS

    Quote Originally Posted by glockky View Post
    I just bought a 2010 CTS base sedan has 37,00 miles. Today the door was not wanting to latch when it was shut. You would have to pull on the handle on the inside several times then you could get the door to latch. Is this a common problem? I have had this car for a week and I am already starting to get worried about it. I have to take it next week to get new brakes the brake dust I am getting is horrible. If someone has a simple fix for the door it would be much appreciated thanks
    Hello glockky,

    Congrats on your recent purchase of your CTS! I am sorry for any troubles you are already experiencing with it. I see you are taking your vehicle in for new brakes; I would recommend while you are there for service with this issue to discuss the door latch issue. I understand you want advice from other forum members to see if it is a fix you could do yourself, which is a great approach. However, I figure since you will already be at the dealer, it won't hurt to discuss this new concern. Please don't hesitate to contact us if you would like to discuss any concern further or have questions.

    Regards,

    Laura M.
    Cadillac Customer Care

  7. #6
    C "T" ess's Avatar
    C "T" ess is offline Cadillac Owners Connoisseur
    Automobile(s): 2012 CTS Coupe
    Join Date
    May 2007
    Location
    Tampa,FL
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    2,122

    Re: Door latch not working on my CTS

    It's still under warranty, why not the dealer handle it. While not a big problem it has happened to others on the forum.

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