BMW uses this same GM French built tranny, call them perhaps they`ll fix it.
Truthfully it really is beginning to sound and look like the messages from customer service are generated by a machine, or a banana trained chimp, my apologies if I'm wrong, I have had good luck ( knock on wood) with GM service however, and know that there is more than likely corporate and legal limits to what GM is allowing them to say and do, .... Do remember what happened to the last customer service rep.
Maybe she got to envolved?????
Also you have to remember that the dealerships are in all reality franchises of GM. They spend a lot of money with GM , however NOTHING gets paid WITHOUT THE CUSTOMER. GM seriously needs to set some ground rules for there outlets. Featuring dealers who CAN afford to extend proper courtesy and service.
Hahaha? My experiences with GM dealers in Ontario has always been positive. Having no experience with dealers in the U.S. you may be right to chuckle, snicker or even lol.
While also forwarding my case to a regional rep and ect.
The rep contacted me Friday when Laura said she would even though it was a 4 day holiday weekend for most or some people and I wasn't honestly expecting it until Monday.
That's actually cool....not trying to offend.Quote:
Originally Posted by CTSCHICK
I have picked up my car late last week before our holiday. They put in a remanufactured transmission. So far I have made it through the weekend...but I never drove my car after I got it home and I still have not driven it today.
My rationale on the reman tran is that those who rebuild transmissions do it every day all day. Like you said, OMG, it wasn't rebuilt by a monkey who did it for 2 or 3 times in his lifetime