Sunroof leaking. Is my CTS prone to EVERY known problem?
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2008-2013 Cadillac CTS General Discussion Discussion, Sunroof leaking. Is my CTS prone to EVERY known problem? in Cadillac CTS Second Generation Forum - 2008-2013; I purchased my '08 CTS from a family member 10/2012 w/ 57k miles. They bought it CPO w/ 26k, and ...
  1. #1
    Bodycount is offline Cadillac Owners Member
    Join Date
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    Sunroof leaking. Is my CTS prone to EVERY known problem?

    I purchased my '08 CTS from a family member 10/2012 w/ 57k miles.

    They bought it CPO w/ 26k, and never had a problem.

    In the 8 months i've owned the CTS, under warranty the exhaust was replaced,

    and the throttle body. Currently 65k miles.

    Last week, NJ got hit with 2 days of heavy rain. I got in the car and as I drove away

    I heard water sloshing above, then heard and saw heavy water flow from the rear

    passenger side headliner. It continued to leak over the next day, flooding the

    rear seat and under-seat well area.

    I covered the roof with a tarp and brough it to my local dealer under the b2b warranty.

    They have had it 2 days, no updates and a 2013 XTS loaner.

    I'm getting frustrated, If I din't have the B2B, I would be going insane.

    More to follow.

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  3. #2
    tinman's Avatar
    tinman is offline Cadillac Owners Connoisseur
    Automobile(s): 2010 CTS Shooting Brake W/Performance package, 3.6 DI
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    Re: Sunroof leaking. Is my CTS prone to EVERY known problem?

    There are lots of reported incidents of this very same nature. It is the sunroof drains that are plugged. In the future (after this is all fixed) don't park under trees, etc, as that junk get into the drains and clogs them. There are lots of threads about this topic. Do a search.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
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    Re: Sunroof leaking. Is my CTS prone to EVERY known problem?

    Quote Originally Posted by Bodycount View Post
    I purchased my '08 CTS from a family member 10/2012 w/ 57k miles.

    They bought it CPO w/ 26k, and never had a problem.

    In the 8 months i've owned the CTS, under warranty the exhaust was replaced,

    and the throttle body. Currently 65k miles.

    Last week, NJ got hit with 2 days of heavy rain. I got in the car and as I drove away

    I heard water sloshing above, then heard and saw heavy water flow from the rear

    passenger side headliner. It continued to leak over the next day, flooding the

    rear seat and under-seat well area.

    I covered the roof with a tarp and brough it to my local dealer under the b2b warranty.

    They have had it 2 days, no updates and a 2013 XTS loaner.

    I'm getting frustrated, If I din't have the B2B, I would be going insane.

    More to follow.
    Hello Bodycount,

    I apologize that you are experiencing an issue with your sunroof leaking in your CTS. Please keep us updated on the repair when you get your vehicle back. If you would like, I could reach out to them about your vehicle since you haven’t heard anything for the last two days and update you with what they tell me. If you would like me to do that, please private message me your name, contact info, VIN, and dealership you are working with so I can get in touch with them. Thank you for taking the time to read my post.

    Gregory W.
    Cadillac Customer Care

  5. #4
    Bodycount is offline Cadillac Owners Member
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    47
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    Re: Sunroof leaking. Is my CTS prone to EVERY known problem?

    Thanks for the responses.

    Still no update.


    *UPDATE*

    After the 3rd day, I called & spoke to my service adviser.

    He stated the drain tube disconnected, causing water to enter the cabin.

    More to come.

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