Just purchased a brand new 2012 CTS sports sedan premium with heated and cooled seats and my wife says she feels like she is sitting on two boards, headrest does not feel good. She said no way will she do a long trip, her 2012 XLE Camry is way more comfortable. Took it back to the dealer and they said they have never had any complaints, are they B.S. me? Does anybody else have this problem with the seats?