I'm going to try to keep from ranting as I'm hoping to get some advice from anyone who has had these issues before, but I'm about at my wit's end. As most of you who have read my posts over the past 7 or so months know, I've had steering issues with mine that cannot seem to be resolved. To sum them up, the first is a "skipping/binding/shudder/wheel-hop, etc." feeling whenever making slow speed turns. It's almost as if the steering is disconnected for a moment. A prime example is driving through a parking lot such as the one at your local mall, or going around a cul-de-sac such as in your neighborhood, or ever backing out of my driveway, then cutting the wheel to move forward down the road. The feeling can be felt both through the wheel and the shift lever. Additionally, if I am backing up at a slow speeds on a slight incline and cutting the feel, I also get this. Sometimes it almost feels like the trans is slipping. So, that is issue one. I've been told by the dealer that it is (a.) normal for AWD,(b.) unable to duplicate, (c.) steering gear replaced, (d.) rear diff fluid replaced per TSB, and (e.) the traction control is kicking in because one wheel is turning at a different speed when I'm making sharp turns and this is what I'm feeling. The SECOND issue I have is when making sharp turns, again a cul-de-sac is the most common place it does this. When making a sharp turn, almost to a lock, there is a crunching or rubbing noise that comes directly from the front end, pretty much directly in front of me. To make a long story short, after my last failed attempt to get the issues resolved, I called the dealer back as they asked me to let them know if I could not mark completely satisfied on the survey. When I brought it back in, the service manager went for a drive with me and I was able to duplicate the noise with him. They replaced the right front lower control arm, said the old one was rusty and the bushing was worn. So....today the car is ready and I pick it up this afternoon. Tonight I'm out and I decide to try the sharp curve where I was able to duplicate the noise with the service manager and guess what, it still does it! Nothing has changed. Oh, and I turned the traction control off to see if this would cure the other issue as well. Which of course it did not. I really appreciate the service manager taking a ride with me and the staff at the dealer has been very helpful in trying to get this resolved, but I'm not sure where to go with this now. I really want these issues fixed. I feel like I have to provide a detailed explanation of the issues each time I take it in(the service advisor remarked I always bring a very detailed note) and I don't know what else to tell them to get these issues fixed. To those of you with AWD CTSs, do your cars exhibit the same feeling mine does in slow speed turns? Any other tips or "symptoms" I can tell them? Sorry for the long post, I'm just really frustrated.