09 CTS FOB problem

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2008-2013 Cadillac CTS General Discussion Discussion, 09 CTS FOB problem in Cadillac CTS Second Generation Forum - 2008-2013; For the 2nd time, our 2009 CTS won't start. The system is keyless and operates solely with the FOB remotes. ...
  1. #1
    adfac is offline Cadillac Owners Member
    Automobile(s): 2009 CTS
    Join Date
    Feb 2012

    09 CTS FOB problem

    For the 2nd time, our 2009 CTS won't start. The system is keyless and operates solely with the FOB remotes. It has every whistle and bell on it as well as GPS. The other night, she
    came home and parked the car in the garage. Thank goodness she made it home. I went out the next morning and neither remote would start the car. The dealer came over and they
    couldn't jump start it. One guy disconnected the battery terminals, touched the two wires together and re-set the computer. The car started. But prior to them getting the car started
    they put their "computer" on it and it was showing that there was no communication with the anti-theft device, ABS brakes and a host of other things. They got the car over to the
    dealership and after 4 days have not been able to re-create the problem. All codes are showing good. They've been on the phone with GM technical support. Since they can't duplicate
    the problem, they want to give me the car back. Only one problem. Now my wife doesn't want to drive the car anymore because she's scared she'll get stranded. She has on-star as well
    as phone numbers to the GM and Service Manager at the dealership but I can't convince her to drive the car. I have no problem with the dealer. They are also personal friends and they're
    doing the best they can. Anyone have any idea of how I can get my wife to want to drive her car again?

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  3. #2
    JimmyH is offline Cadillac Owners 10000+ Posts
    Join Date
    Dec 2006

    Re: 09 CTS FOB problem

    switch cars with her for a few days. a week maybe. could have been a weird fluke.


    moved from cust svc

  4. #3
    rayle is offline Cadillac Owners Fanatic
    Automobile(s): Formerly owned: 1992, 93, 94, 99, 02, 06, 08, 11.
    Join Date
    Sep 2008

    Re: 09 CTS FOB problem

    Quote Originally Posted by adfac
    . . . Anyone have any idea of how I can get my wife to want to drive her car again?
    For a woman, the prospect of being stranded alone, possibly at night is a frightening thing. And having phone numbers that would send a stranger in a tow truck is not comforting at all. My suggestion: Make a deal that if she drives the car, YOU will be completely responsible for picking her up and dealing with all the service guys if she gets stranded somewhere. Taking her out for a nice dinner after you pick her up might also help.

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  6. #4
    sfv41901's Avatar
    sfv41901 is offline Cadillac Owners Connoisseur
    Automobile(s): 08 CTS
    Join Date
    Jan 2009
    Palmdale, Ca
    I would do what Jimmy suggested.

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