Cadillac Dealership experience: McCarthy Roseville, MN - Page 2
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2004-2007 Cadillac CTS-V General Discussion Discussion, Cadillac Dealership experience: McCarthy Roseville, MN in Cadillac CTS-V Series Forum - 2004 - 2007; yea it's about a 15 minute job with some rhino ramps. By the time you are done on hold and ...
  1. #16
    carlson_mn is offline Cadillac Owners Enthusiast
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    Re: Cadillac Dealership experience: McCarthy Roseville, MN

    yea it's about a 15 minute job with some rhino ramps. By the time you are done on hold and make an appointment with the dealer you can have it done yourself.

  2. #17
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Cadillac Dealership experience: McCarthy Roseville, MN

    Quote Originally Posted by -ATS- View Post
    My local dealer was pretty good to me when I bought my current car, they gave me invoice pricing on the car and when I took the car in for the first free oil change they got it all done in an hour.
    Hi -ATS-,

    I am glad to hear the dealer you went to was good to you when you purchased your current vehicle and had fast service when you went in during the oil change. If there are ever any concerns or questions you have, don't hesitate to reach out to us!

    Laura M.
    Cadillac Customer Care

    ----------

    Quote Originally Posted by Scott2012 View Post
    The Chevy dealer I bought the car from is awesome- but too far from me.
    I have felt with many dealerships over the years. For the most part service when buying a car has been mostly great. In fact for a short period, the service centers have been good after purchase.
    But just about every dealership service center I have encountered has been over priced and sub par service. That said, I'm still trying to get my arms around this past experience.
    I continue to play phone tag with the service manager there, but I think it's time to hit Walmart for some oil, and I'll do it myself
    Hi Scott2012,

    I am sorry for any trouble you are going through with getting to the dealer for an oil change. I see other members said to do it yourself, which is what you have been thinking about too. Let me know how everything goes!

    Laura M.
    Cadillac Customer Care

  3. #18
    Scott2012's Avatar
    Scott2012 is offline Cadillac Owners Fanatic
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    Re: Cadillac Dealership experience: McCarthy Roseville, MN

    Quote Originally Posted by carlson_mn View Post
    yea it's about a 15 minute job with some rhino ramps. By the time you are done on hold and make an appointment with the dealer you can have it done yourself.
    No doubt and instead of taking it to the dealer, I'll be changing my own plugs and wires too

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