06 CTS-V Navigation/Radio + Steering Wheels Controls
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2004-2007 Cadillac CTS-V General Discussion Discussion, 06 CTS-V Navigation/Radio + Steering Wheels Controls in Cadillac CTS-V Series Forum - 2004 - 2007; Hello All, I am having a problem with the steering wheel controls on my car. The navigation unit was replaced ...
  1. #1
    schwarzesws6 is offline Cadillac Owners Member
    Automobile(s): 2006 CTS-V
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    06 CTS-V Navigation/Radio + Steering Wheels Controls

    Hello All,

    I am having a problem with the steering wheel controls on my car. The navigation unit was replaced twice by the previous owner under warranty and I believe it may have been programmed wrong the last time, because my steering wheel controls don't work properly. The volume doesn't work and one of the buttons turns on the AC. the option to program them in the settings is also greyed out.

    I have a buddy who works at a repair center that has access to a Tech2 and other tools, but wasn't able to figure it out. Anyone know how this is fixed. I thought I remember reading about it somewhere, but can't remember where I saw it

    Thanks,
    Jason

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    silentwig's Avatar
    silentwig is offline Cadillac Owners Fanatic
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    Re: 06 CTS-V Navigation/Radio + Steering Wheels Controls

    Quote Originally Posted by schwarzesws6 View Post
    The volume doesn't work and one of the buttons turns on the AC.
    Thanks,
    Jason
    Sorry I wont be much help but I lmao at the button turning on AC. I haven't really looked too deep on radio issues, but only thing I briefly read about was tech programming or replacing with standard cts setup. Not sure if these have anything to do with your issues. Maybe someone with knowledge can elaborate.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: 06 CTS-V Navigation/Radio + Steering Wheels Controls

    Quote Originally Posted by schwarzesws6 View Post
    Hello All,

    I am having a problem with the steering wheel controls on my car. The navigation unit was replaced twice by the previous owner under warranty and I believe it may have been programmed wrong the last time, because my steering wheel controls don't work properly. The volume doesn't work and one of the buttons turns on the AC. the option to program them in the settings is also greyed out.

    I have a buddy who works at a repair center that has access to a Tech2 and other tools, but wasn't able to figure it out. Anyone know how this is fixed. I thought I remember reading about it somewhere, but can't remember where I saw it

    Thanks,
    Jason
    schwarzesws6,

    I’m sorry you are experiencing this issue with your vehicle. This appears to be an electrical issue, most likely due to the replacement of the navigation unit as you suspected. I recommend consulting with a certified technician for an inspection and additional assistance. They will be able to provide more information after inspecting the vehicle.

    If you need assistance locating a technician near you, please PM me your zip code for a listing.

    Louis (assisting Katie)
    Cadillac Customer Service

  5. #4
    schwarzesws6 is offline Cadillac Owners Member
    Automobile(s): 2006 CTS-V
    Join Date
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    Re: 06 CTS-V Navigation/Radio + Steering Wheels Controls

    Quote Originally Posted by Cadillac Cust Svc View Post
    schwarzesws6,

    I’m sorry you are experiencing this issue with your vehicle. This appears to be an electrical issue, most likely due to the replacement of the navigation unit as you suspected. I recommend consulting with a certified technician for an inspection and additional assistance. They will be able to provide more information after inspecting the vehicle.

    If you need assistance locating a technician near you, please PM me your zip code for a listing.

    Louis (assisting Katie)
    Cadillac Customer Service
    It was replaced under warranty twice and still doesn't work properly. Is there anything that can be done or am I responsible for it?

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: 06 CTS-V Navigation/Radio + Steering Wheels Controls

    Quote Originally Posted by schwarzesws6 View Post
    It was replaced under warranty twice and still doesn't work properly. Is there anything that can be done or am I responsible for it?
    Schwarz, we would be happy to look into this further for you! As Louis mentioned, we can best explore your next steps if you don't mind contacting us privately with the last eight of your VIN. I'm available via email at Katie_Lucille@gmexpert.com!

    Best,

    Katie
    Cadillac Customer Service

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