Will GM Replace Seat Covers?

SkullV · #1 (**permalink**) 02-20-08, 03:50 PM

Has anyone on this forum had any success in getting GM to replace one of the leather seat covers? My V has less then 14k on it and the cracking on the driver's seat is HORRIBLE. I was wondering if this is something that you guys think I should bring up when I bring it in to the dealer for service tomorrow?

Ted

Cadillac Tony · #2 (**permalink**) 02-20-08, 04:16 PM

There's an informational bulletin that applies to all GM makes and models about warrantying seat covers. Basically, it instructs the shop to determine whether the damage is a result of neglect/misuse/abuse or if it's defective.

If the seam is split, the surface is peeling or it's rubbing through then it'll be warrantied. If there's cuts, rips or stains it won't be.

I've noticed quite a bit of "creasing" in my leather seats, which could be mistaken for cracks at first glance. If it's the area on the outboard edge of the seat wrinkling like in mine, it will probably considered normal wear.

SkullV · #3 (**permalink**) 02-20-08, 04:27 PM

can you PM me a copy of that bulletin? I would like to have it in hand when I go in tomorrow.

Cadillac Tony · #4 (**permalink**) 02-20-08, 05:45 PM

Email sent- good luck.

SkullV · #5 (**permalink**) 02-20-08, 06:03 PM

Thanks Tony!

AlmostAV · #6 (**permalink**) 02-20-08, 06:35 PM

yea its the only thing in my car that looks "old" I would like to hear on how things went skull, after youve been to the dealer or (stealer) ....

SkullV · #7 (**permalink**) 02-20-08, 06:39 PM

I'll let you know tomorrow, USUALLY this dealer is really hard to work with, but I sent them a christmas card...so maybye they will be happy now!

lunarx · #8 (**permalink**) 02-21-08, 03:44 AM

Those seat skins are really low priced.
If you get any flack, offer to pay the parts if they do the labor.
Otherwise, buy the covers from Luke and visit your local upholstry man.

odla · #9 (**permalink**) 02-21-08, 07:55 AM

Those seat skins are really low priced.

How much?

lunarx · #10 (**permalink**) 02-21-08, 11:33 AM

Quote:

Originally Posted by odla

Those seat skins are really low priced.

How much?

I think it was something like $150 per skin.
Check w/ Luke.

SkullV · #11 (**permalink**) 02-21-08, 01:22 PM

Thanks Ernie, my appointment is in an hour, I'll let you guys know what the verdict is!

SkullV · #12 (**permalink**) 02-21-08, 03:59 PM

Well the Service Manager was out to lunch when I was there and he has to approve all interior repairs so I dont know about the seat covers yet, but they are replacing the diff, motor mounts, and nav for free! I am pretty sure I will have no problem getting the seat covers replaced too!

AlmostAV · #13 (**permalink**) 02-21-08, 04:20 PM

Can you provide us with your method of "attack" ? I too need my mounts and diff replaced, I would like to know how you went about it. Did you show up with the tsbs in hand? What did you say? Thanks

SkullV · #14 (**permalink**) 02-21-08, 04:22 PM

This time was actually really easy...I went in there because the nav radio they ordered was in...and I asked them to check the rough idle and the whining rear end while it was in...the tech drove the car for about 1 minute and came back and said well order you a new differential and replace your motor mounts!

vegasctsv · #15 (**permalink**) 02-21-08, 07:29 PM

Hey guys i am new but wanted to let you know about my experience with my 2005 CTS-V it has 36k and i noticed a little whine coming from the rear end. I took it in to my Cadilliac Dealer in Vegas and asked them to check it. When my advisor called he said they have ordered me a new diff and would call me when they recieved it. Seem pretty easy!