New to forum - getting buyer's remorse

JimmyMack · #1 (**permalink**) 10-07-07, 03:37 AM

Greetings all.

I just picked up a 2004 V from Ford of Frankfurt in IL and drove it home to Michigan. Initially I was happy thinking I got a good deal ($27,950.00). It has 33,400 miles. But on my 4 hour drive home I began to notice a whining noise that was so loud it was competing with the engine. Is this the dreaded rear end problem that so many of you are writing about? Now I'm sick to my stomach because I may be stuck with a car with a bad rear end. People are getting mixed results when trying to get the dealer to replace it under warranty. How much is it and where can I find a good dealer? BTW, I'm in southeast Michigan. I averaged 26.8 mpg on my trip, so I was encouraged by that, but that noise coming from my back seat has got me worried.

-Jimmy

**heavymetals** · #2 (**permalink**) 10-07-07, 03:59 AM

Look at your contract.

Most times you have 72 hours to nix the deal.

If your gonna gripe about it now, back out of the deal and keep looking.

Twitch · #3 (**permalink**) 10-07-07, 04:17 AM

26.8 mpg??? Didn't think the V could do that kind of mileage.

Get on the gas a little,,,the exhaust should drown out the noise

JimmyMack · #4 (**permalink**) 10-07-07, 04:23 AM

Cruise control was my friend.

-Jimmy

ronr · #5 (**permalink**) 10-07-07, 08:36 AM

Quote:

Originally Posted by JimmyMack

Greetings all.

I just picked up a 2004 V from Ford of Frankfurt in IL and drove it home to Michigan. Initially I was happy thinking I got a good deal ($27,950.00). It has 33,400 miles. But on my 4 hour drive home I began to notice a whining noise that was so loud it was competing with the engine. Is this the dreaded rear end problem that so many of you are writing about? Now I'm sick to my stomach because I may be stuck with a car with a bad rear end. People are getting mixed results when trying to get the dealer to replace it under warranty. How much is it and where can I find a good dealer? BTW, I'm in southeast Michigan. I averaged 26.8 mpg on my trip, so I was encouraged by that, but that noise coming from my back seat has got me worried.

-Jimmy

Where in SE MI? I had my diff replaced at Superior in Flint and didn't have any problems. I believe Rand49er had his done at Massey.

rand49er · #6 (**permalink**) 10-07-07, 08:52 AM

Quote:

Originally Posted by ronr

... I believe Rand49er had his done at Massey.

Yup, Don Massey in Plymouth will fix you right up. Swampfox emailed me last week that he just got one from them, too.

And, don't worry ... once you get that new diff, the whining will stop and all those second thoughts will be history.

drivered · #7 (**permalink**) 10-07-07, 09:51 AM

If you can get out of the deal I can sell you mine for 30,000 which is probably what you paid after taxes and fees and it is a year newer and half the miles and no whine. I am about 25 miles away from frankfurt. If you are interested check the classifieds.

CIWS · #8 (**permalink**) 10-07-07, 10:01 AM

Quote:

Originally Posted by heavymetals

Look at your contract.

Most times you have 72 hours to nix the deal.

If your gonna gripe about it now, back out of the deal and keep looking.

Tell them to replace the diff due to the whine or take the car back, either way you win. No worries.

syd · #9 (**permalink**) 10-07-07, 01:40 PM

Isn't it still under warranty?

nikon · #10 (**permalink**) 10-07-07, 03:04 PM

ctsvflorida · #11 (**permalink**) 10-07-07, 08:41 PM

Mine is for sale too with about $6k in extras! Silver/black kooks and all the goodies listed below! PM me if interested! No car is in better shape than mine! It is perfect! 39k miles and ask for $28,900! Make offers!

I guess my membership ran out and my mods are not listed anymore. Pm me your number if interested! It is on ebay tonight!

z06bigbird · #12 (**permalink**) 10-08-07, 12:32 AM

1. See if you can get selling dealer to agree to repair.
2. Also, see if you can get GM to repair it.
3. Go with GM repair; Ford might take short cut on parts.

JimmyMack · #13 (**permalink**) 10-08-07, 05:24 AM

Thanks for the replies.

The dealer where I bought it is 255 miles away, so I think I will check out Massey first. I already have an issue with the finance guy at the Ford dealer so I very well may go back. I love the car otherwise. Hope I can get it worked out. Can anyone here check my VIN to see if the previous owner tried to handle the matter? 1G6DN57S540158205

thanks,
-Jimmy

lusterblade · #14 (**permalink**) 10-08-07, 10:02 PM

It doesn't have any details on what those customer concerns were.
CLAIM HISTORY
R.O Date R.O Number Type Labor Operation Odometer Reading
05/01/2007 098937 # K9992 - CUSTOMER CONCERN NOT DUPLICATED 24306 miles
05/01/2007 098937 # N9995 - CUSTOMER CONCERN NOT DUPLICATED 24306 miles
05/01/2007 098937 # Z7901 - 1-DAY COURTESY TRANSPORTATION 24306 miles
05/17/2006 130108 # V1302 - 05004 - REPLACE SDM 15608 miles
05/31/2005 122347 # E0431 - TIRE, GOODYEAR/DUNLOP - REPLACE 10550 miles
05/04/2005 121728 # V1228 - 04068 - REPLACE FF JUMPER PIPE ASSEMBLY 9071 miles
11/16/2004 117899 # V1232 - 04043 - INSPECT AND REPLACE BOTH FRONT LOWER CONTROL ARM ( 5932 miles
02/13/2004 111189 # Z6999 - PDI RELATED FLUID ADDS 11 miles
02/13/2004 111189 # J3340 - CLAMP, RADIATOR HOSE - REPLACE 11 miles
02/05/2004 A58205 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 miles

Ryan's '05-V · #15 (**permalink**) 10-08-07, 10:10 PM

I dealt with Don Gooley and they replaced three diffs for me. Don't even think about Hoot McInerney, they have the worst service ever. I called Rinke before I went to Gooley and they sounded pretty good. Based on where you live you can't go wrong with the Don's (Massey or Gooley).
Even with the whine I loved the car. Just get a Corsa or B&B exhaust and hammer the pedal and enjoy.