| Re: Warranty Advice??
Ewill is absolutely right about GMPP being the best. As he said, the zero deduct is the preferred deduct because the additional $$ are not that expensive.
Here are some notes that I have accumulated over the past year or two:
Third party extended warranty notes to self:
1. Read the contract. Three or four times.
2. Check BBB; google "problems with....(warr co).
3. Ask any friendly service mgr to read it for/with you. Buy him lunch.
4. What specifically does warranty cover?
5. What does it exclude? Get an exclusionary warr.
6. Does it require actual breakage, or will it pay for worn rings, noisy rear end, etc?
Many warrs cover ONLY BREAKAGE.
7. If the repair costs exceed the value of the vehicle, how much will warr pay?
Many pay only up to the wholesale value of vehicle.
8. If the problematic item has a TSB, will the warr pay for it? Some will not pay
anything if there was ever a TSB on item. Cars typically have thousands of TSBs
on each model.
9. Does the warr provide new parts or used parts? If the used item fails, will warr
pay for labor on the next go around? The warrs will likely refer you back to junk
yard or shop that installed the item, hoping they have a warranty.
10. Repeat item. Have you asked your service mgr to read the contract with you?
Best advice you can ask for. He/she is the guy/gal who knows what is and what
is not a great contract.
11. What have you found on an internet search?
12. What is the best book rating on this company?
13. Are you aware that third party warrs go bankrupt at the rate of about 12 per
year? More now than ever.
14. If you ask for a refund, where does the company send the refund? To you or to
the dealer? What if the dealer goes out of business or goes bankrupt? How do you
get your $$ back?
15. What other questions do you have about or for the warr co?
16. Does warr pay entire labor cost, or just a portion? |