| Re: Cadillac refusing warranty on key fob, door lock
As Tony says, go to a diff dealer.
Or escalate the problem to the service mgr at your dealership. Use a low key professional approach. Do not _itch about the service writer. Tell service mgr you need some help, and that you are unhappy with response from service writer.
Keep your cool. Do not bad mouth anyone; remind him how long you have been a loyal Cadillac customer. etc, etc.
Honey works better than vinegar, as grandma says. |