[riegern]

Same problem here with rear washer. It didn't work from day one but it took a while for me to notice. Between that and the 2nd row center seatbelt locking up, it's been in the shop a total of 8 days since getting it 2 months ago. I've always heard about first model years being problematic but I thought the SRX borrowed heavily from the CTS and would fine. My only issue with these minor problems is that I worry about not finding out some things that may not be obvious (that's why these boards are good) and unknowingly putting up with minor things that degrades performance or comfort. Cadillac doesn't seem proactive in tracking these trends and notifying customers of the potential problem areas. Nor does Service seem to be proactive. The first time I took it in for the seatbelt problem they obviously didn't check the rear washing. However, when I took it in a month later, they weren't at all surprised that it didn't work and told me it was a common problem. Why didn't they check this when it was in previously? That would be great customer service. Understand that adds to their service burden but...it's less efficient for them to have a vehicle in for multiple service call also.