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Originally Posted by ngiardina Some guy walks by and says "I don't like your tone, son." I explained to him that he was not half the man my dead father was and he should not call me son. I then proceeded to tell him not to butt into other peoples conversations. He fired back with "This is my conversation" I responded back with go f yourself. |
Try that in any business, whether it's Sam's Cub or a Rolls-Royce showroom, and you're going to get thrown out on your ass. The problem here isn't the car, the warranty or the Service Manager- it's a person thinking that they're the king of the world and can treat people like dirt because they bought a $40,000 car. He found out the hard way that he was wrong.
Nick seems like a totally cool guy and we all appreciate his contributions to the forum, but the way he handled this situation is completely uncalled for. In the case of telling a Service Manager to go f*** himself and then getting his warranty claim denied, it's a case of messing with the bull and getting the horns. I usually don't talk to
anyone that way, but I especially make a habit of never insulting people who handle my food, work on my car, etc.