[hugo]

Originally Posted by RERM

Good looking dealership, everyone smiles and greets the customers. The service department is inmaculate, I mean it looks like an operating room. and, at least the service advisor that took care of me, Kenneth Kolb, was a true professional. I'm very, VERY impressed with them. Only thing I did not like was, they returned my car without washing it.

However their look, and their treatment of customers was A-1.

I agree 100 %. I took my new STS in because the cruise control was only working about half the time and got prompt courteous service. It took a full week to get it fixed but they gave me a new Cadillac loaner so no problem. They didn't wash my Caddy either but it really didn't need it.