[dhemrick]

Well, I was going to wait until it is fully played out to post, but since you asked, Kadonny, here's the scoop:

Since my car originated at Sewell Cadillac in Dallas, and they had the original wheels chromed before the car was sold, Sewell said will warranty the chrome wheel since the car is still under warranty even though I am the second owner (first owner only drove it 1800 miles). Sewell has these wheels in stock, so they should be shipping one out today or tomorrow.

Sewell said that as long as my local dealer, Hendrick Cadillac, will order a factory replacement wheel and send it to Sewell, Sewell will consider it a wash. Sewell is shipping the chrome wheel to Hendrick at no charge in exchange for the normal factory one.

Hendrick said this was no problem and ordered the factory replacement wheel. In fact, the guys at Sewell know some of the guys at Hendrick, so Sewell went ahead and pre-shipped the chromed wheel to get it to me sooner. In both cases, the guys I am dealing with are really top notch nice guys and I must say I am extremely happy with their level of service thus far.

Of course, I will reserve my final judgement until it has all played out, but I must say that I am VERY impressed at how well I have been treated by Sewell and Hendrick so far. Seriously, it is this kind of service that makes me glad I own a Cadillac and make me want to be an owner for life.