[jgrade]

Try the service manager. I had him go for a ride with me three times and he heard the sound three times. They "fixed" the problem three times (actually more) and it still rattles. My problem is that I have never sat in the passenger seat to hear the rattle for myself. I am always driving and trying to hold or push different parts to quiet the rattle. Some day I will get someone to drive for me so I can diagnose the problem myself.

I too am close to taking my strychnine (correct spelling) tablet, but may hold off until summer and give them one more chance.