View Single Post
  #28 (permalink)  
Old 09-04-07, 12:51 AM
bobby1 bobby1 is offline
Cadillac Owners Member
Cadillac(s): Cadillac
View bobby1's Photo Album
 
Join Date: Mar 2007
Casino Cash: $300
iTrader: (0)
Re: Tell us about your XLR-V!

i just bought my 2007 v last friday i'm curious how some of you guys were treated by your dealer? When i first came in i had been talking to a sales person at the store for about 3 to 4 months before i set a date, i was planning on buying it for a birthday gift to myself. i arrive at the store i made and appointment a week in advance and came in i ask for the guy i was supposed to see and he wasn't available and i quote he had and important client from another city in my area. so already i'm feeling kind of strange and when the guy that helps me, starts showing me what they have, we go to the lot where the car is and there is bird crap all over the car its flithy and we take a look at the car and i have to ask the salesperson to open up the door, then i ask him can i start it up and then i have to ask him may i see the trunk and then the engine. and then from there it stars to rain so we go back to the store i tell him that there is a dealer that may have a blue one so he gives his info and thats. Now one thing i didn't mention is that i was planning on having them either dealer trading or going with a blk one. either way we leave and then i decide to go back and give my info so he can get me prequalified and then the plan is to let him know if its the blue or blk. so i call the other dealer and its not there i call the sales person at the store where, i want to buy the car and he statees he will submit later that day he calls and tells me i need a bunch of downpayment. and i try to call him and he tells me they put the deal with ust me and not my girlfriend so i'm upset now because i knew i wouldn't quailfy by my self i have ans open car already and a house on my record so i go over there and the finace lady is saying that in order to get the special gms pricing i have to be on by myself so i'm, like ok and the i ask why didn't you just run it at reg price and together and then they were like we can try and the next day i call gm smart buy customer service and ask them about being married and they said as long as your in a common law state its ok and just fyi the past three cars we have bought were together and this a span of 6 yrs. Later that day she says i'm approved and then she tells me it was 60 motnhs when i was never asked what way i wanted to go. so she calls them back and says ok we got it done i come later that day to pickup car 5 hours later and the car is still showing spots of bird droppings and dirt all over car and then i had to wait over 30 minutes for her to get paperwork ready when there was one guy there before i got there and he left about 10 minutes after i got there so not sure what was taking so long and finally we go in and sign everything and she gives me the papewrwork and she ries to find salesperson and she finds him and he shows me some other features and talks about csi and then i go its about 845pm or so when i leave finace i thought i would meet manager and someother people but no ont anyone kind of like nothing happened even outside when i'm taking pictures sales people are just driving by and even a security guard comes by locking cars i was shocked at the experience i never got to see the service dept or parts bodyshop or meet anybody but the f and i guy and the sales person and receptionist. to close i just wander if some of you cadillac owners experienced what i did or does this sound about normal. i used to sell cars and if it had not been for my ability to hold these peoples hands through process it would not get done and the customer service is like your not even there. any input would be great and sorry to hijack forum i'm new but i love my 07 xlr-v